Still not finding what you’re looking for? Send us a message through our contact form and we’ll help you find the specific information you are looking for. Or, drop us a line at 1-800-323-7117.
Do you have any coupons available?
From time to time we have fun promotions on our Facebook page where you can find coupons for our products. Be sure to like Van’s Foods Facebook Page and become a fan so you don't miss out. We also encourage you to join Van’s Foods eClub. We send our subscribers special offers including coupons, the latest news about new products and other healthy living tips. Click here to sign up: Van’s eClub.
How can I reach someone in the Consumer Relations department?
Please visit our Contact Us page and use the form to send us a question or comment via email. You can call us toll-free at: 1-800-323-7117. Please leave us a message and we'll get back to you within 24 hours.
Allergy/Special Diet Information
Are your products produced in a facility that contains peanuts or tree nuts?
Are your products produced in a gluten free facility?
for more info on their independent certification process. Van’s Foods and our manufacturing partners follow good manufacturing practices and cross-contamination prevention practices. These practices include:
- Test incoming ingredients to ensure they meet our standards
- Thorough sanitation of equipment used in the production of our gluten free products
- Strict segregation of ingredients used in our gluten free products
- Production in an allergen-controlled area within our production facility
- Regular testing for the presence of gluten in our gluten free products
Do you use gluten free oats?
Does Van’s Foods use artificial flavors?
Absolutely not! Our products contain no artificial flavors. All our ingredients are clearly marked on our labels.
What are "natural flavors"?
Natural flavors are made from ingredients that are found in nature such as milk, fruits, juice, vegetables, spices, and grains that are roasted, heated, or subjected to other common food processing that will enhance the development of the desired flavor. We source our natural flavors from companies that comply with the requirements established by U.S. Food and Drug Administration (FDA), including the requirement to provide a certification that the products may appropriately be labeled as "natural flavors.”
Are any of Van’s Foods products vegan?
Is the canola oil in your waffles non-GMO?
Yes. All our waffles are made with expeller pressed non-GMO canola oil that is verified by the Non-GMO Project.
What is the shelf life of Van’s Foods products?
What is Van’s Foods take on GMOs?
Where can I find Van’s Foods products?
Which of Van’s Foods products are gluten free?
Gluten Free Waffles: Gluten Free Waffles Original, Blueberry, Apple Cinnamon and Ancient Grains
Gluten Free Pancakes: Original
Van’s Foods is always adding new products, so please visit our product page for the most up to date information including product ingredient and nutrition statements.
Which of Van’s products do not contain dairy or egg?
Which products are Non-GMO Project verified?
· 8 Whole Grains Multigrain Waffles
· Gluten Free Ancient Grains Waffles
· Gluten Free Apple Cinnamon Waffles
· Gluten Free Blueberry Waffles
· Gluten Free Original Waffles
· Protein Waffles
· Pancakes Homestyle
· Gluten Free Original Pancakes
· Protein Pancakes
We have many additional products in the process of being verified and will continue to share the
good news as more and more Van’s Foods products are verified in the near future.
We will continue to work with the Non-GMO Project as we strive to achieve third party verification of all Van’s products, just as we worked with Gluten-Free Certification Organization (GFCO) over the past two years to certify all Van’s gluten free products and with Quality Assurance International (QAI) to certify all Van’s organic products.
Voluntary Product Recall
Why Did Van’s voluntarily recall certain packages of product?
How do I know if my product is affected?
This recall ONLY affects Van’s Gluten Free Original Waffles with Lot Code UW40193L and expiration date of 1/19/2024.
How did this happen?
The recall was initiated after it was discovered that wheat-containing product was distributed in packaging that did not reveal the presence of wheat. Subsequent investigation indicates that the problem was caused by the inclusion of a limited number of cartons for Van’s Gluten Free Original Waffles with a pallet of cartons intended for wheat containing products. Immediate steps were taken to prevent recurrence.
I have an affected product in my possession. What should I do?
Anyone who has a recalled product in their possession should dispose of it immediately or return it to the place of purchase for a refund. Consumers who purchased a recalled product may contact Van’s Consumer Affairs at 1-800-323-7117 Monday through Friday from 8:00 am – 5:30 pm CST or via our website at www.vansfoods.com/about-vans/contact-us
How did Van’s communicate the recall to consumers?
Van’s issued a press release to media outlets nationwide on 7/3/2023. Subsequently, a number of outlets published details on Van’s voluntary product recall to their audiences.